I understand and agree with the following cancellation policy.

1. Cancellation requests must be made in writing through WhatsApp to +971504751440 or email to HalaS@neurochangesolutions.com

2. Cancellation requests must be communicated at least 14 days before a scheduled class for a full refund less admin charges (if applicable).

3. Cancellation requests made between 7 - 14 days in advance of the event date, will receive a 70% refund.

4. Cancellation requests made within 7 days will receive a 50% refund.

5. Cancellation requests made within 48 hours of the event receive a 30% refund.

6. If I have to cancel my attendance within less than 14 days from the start of the class for an emergency or an event that is not within my control, and based on the assessment by Hala Salhi, I may be offered a full credit towards any future class but will not be offered a full refund.

7. I can transfer the booking to a friend if approved by Hala Salhi as their eligibility needs to be assessed.